Fatal Error!!!

[img]images/smiley_icons/roflmbo.gif[/img] No problem girl!!



It hasn't happened today and I never remember to remember what I'm doing when it happens!!





I did have a look around at the site and filled out a help thing so we'll see if they answer soon too!!



I noticed that too when I tried!!



Do they have a print friendly version for this stuff!! Ugh!! I haven't printed anything out yet!!



Thanks Hon, for helping me out!!

I can't believe this I just went to email them for help on this fatal exception and they want $35 US to tell us how to fix it. They no longer give free service for windows 98. What is the world coming to. I can take it locally and it would only cost about 20.00 and they fix it right there and then.



I am still looking into it. There are so many to go through.



I will be in touch after dinner. The youngest is home soon and she kind of needs some extra loving as her big sister isn't home again tonight. I just hope she will sleep tonight.



Be back soon

Leah aka poorgirl

[img]images/smiley_icons/friends.gif[/img] No worries Girl!! I have been putting up with this for some time and just ignored it!! [img]images/smiley_icons/hysterical.gif[/img] [img]images/smiley_icons/hysterical.gif[/img]



I can wait!!



Thanks agian!!!



[img]images/smiley_icons/friends.gif[/img]

Hi there



How are you now? If you are still up that is. hahah

I have looked and looked for that error number and nothing. So is was suggested that you run a scan disk and defrag. I am going into the computer office on Saturday and I have all the information so we should be able to get an answer from Ray about this one. It must be a fairly new one as there is no information.



While researching this I have learned a great deal about them and how they come about. Some are from trojans, high jackers, windows itself conflicting with other programs, etc.



So bare with me and I should have an answer soon. Are you going to the trailer this weekend? If you are when you get back I should have the answer for you and I will post it.



Keep smiling we will figure it out.



Leah aka poorgirl

[img]images/smiley_icons/roflmbo.gif[/img] No worries Girl!! Yes I am going away tomorrow night!!



I can wait!! I put a question into them at the Microsoft site so lets see what they have to say!! It said they would answer in 24 hrs!!



I have spent the day organising my folders of pictures and such!! So I feel good about that!! I want to get my pictures onto floppies before I loose them!!Ugh!!



Thanks for all your help Hon!!!



I will have to make you something to thank you!!



[img]images/smiley_icons/friends.gif[/img] [img]images/smiley_icons/friends.gif[/img] [img]images/smiley_icons/friends.gif[/img]

[img]images/smiley_icons/roflmbo.gif[/img] Ok so here is what I got in My email from MS!! Jerks!!! [img]images/smiley_icons/hysterical.gif[/img]





Hello Patricia,



Thank you for contacting Microsoft Online Customer Service.



I understand from your e-mail that you are facing the issue of Fatal error . I understand the importance of the issue and look forward to assisting you today.



As a Customer Service Representative, I can assist you with the support options available with your Microsoft product.



Patricia, for Microsoft to deliver the highest quality of support possible, it is necessary to expire support for discontinued products and apply those resources to support the latest developments and technologies from Microsoft. Warranty support is no longer available for Windows 98.



However, Microsoft offers no-charge self-help support options through Knowledge base articles, FAQs and Newsgroups for Windows 98. You can go through to them to find a resolution for your issue, at the following page:

http://support.microsoft.com/ph/1139



You can also work with a Microsoft Support Professional on a Pay-Per-Incident basis to resolve your issue. You may contact them at:

(800) 936 5700, Monday – Friday, 5:00 A.M. - 9:00 P.M. Pacific time and Saturday – Sunday, 6:00 A.M. - 3:00 P.M. Pacific time.



Also, if you are interested in product or upgrade information, you can call the Microsoft Sales Team at (800) 426-9400 or visit the following page:

http://www.microsoft.com/catalog/default.asp



If you would like more information about the retirement of warranty support for our retail products, please visit our Product Support Lifecycle list located at the following Web site:

http://support.microsoft.com/default.aspx?scid=fh;en-us;lifecycle



I hope the above information is helpful. If you have further questions, please do not

hesitate to contact us.



Thank you for using Microsoft products and services.



Pramod

Microsoft Online Customer Service Representative



If you have any feedback about your Online Customer Service experience please e-mail my manager Lahar Tahbildar, at managers@microsoft.com





-----Original Message-----

From:

Date: Thursday, June 16, 2005 11:53 AM

To: CS (msconus@microsoft.com)

Subject: Fatal Error



---

PRODUCT

Windows 98

---

SYSTEM PROPERTIES

Ref URL: http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms

O/S: windows 98

O/S Lang: en-us

Br: msie 6.0

Br lang: en-us

---

QUESTIONS OR COMMENTS

Message: A Fatal excetion OE has occured at 0028:C024E040 in VXD VMM(15) 00000040.







[img]images/smiley_icons/angry.gif[/img] So in other words *** Upgrade or deal with the problem***

It looks like it might be my norton!! I have been doing some reading and that's what I have come up with!!



Anyway I'll wait to hear from you on Monday!!



Hugs Girl!!!



[img]images/smiley_icons/friends.gif[/img]

Oh my what a bunch of knobs. We put out millions of dollars to Microsoft every year and they can meet the demand of their customers. So it is to pay 35-45 for them to answer a question about windows '98 like they don't make enough money now.



Okay I am going to run this by Ray tomorrow when I am in the shop. I will hopefully have an answer by the time you return home from the weekend.



Loads of fun this weekend.

Hugs

Leah aka poorgirl

I have saved the page I think I need!!



http://support.microsoft.com/default.aspx?scid=kb;en-us;189655



Thanks Hon!!! [img]images/smiley_icons/friends.gif[/img]